If you ever dated as a teenager, you might have had to deal with the inquisitive parent of your romantic interest. They likely asked lots of questions about your goals, interests and blood type. You might even be able to still picture their piercing gaze as they grilled you. But when you think about it, doesn’t it make sense that they want to ensure something they care about is safe?
Questions are a way to gain information and are especially important during research, no matter what you’re curious about. When it comes to movers, for example, you need to ensure that they can meet your needs and treat your belongings like their own. Here are a few questions to keep in mind if you’re considering a potential residential moving company.
- Are you certified?
The residential moving company should be credentialed and certified by the state. Also ask about BBB accreditation and see if they have their USDOT number listed anywhere on their website. If the company is licensed, they should have all related information available to you.
- Are you insured?
See what type of coverage the moving company offers and if they have any additional replacement coverage available for purchase. You don’t just want to work with an insured moving company like IMS Relocation, you need to work with an insured moving company for liability reasons stretching well beyond the value of your belongings that will be moved.
- What services do you provide?
Make sure the residential mover can meet your needs, especially if you’re moving out of state or overseas. Many residential moving companies are local only and might not be able to serve you. Your home’s location, your loading/unloading needs and packing/unpacking requirements are also important factors.
- Are there any fees I should know about?
No one likes hidden fees. Ask the moving company about an estimate and make sure it’s both upfront and requires no obligation from you. Make sure they cover any potential fees that might pop up during the process.
- What are your damage rates?
Do a little research into the company’s history of damaging belongings by looking up reviews with words like “broken” or “damaged.” Then ask the residential mover what their damage rate is like and how it compares to the industry average.
- Do you have any reviews or testimonials I can read?
It shouldn’t be hard to find good reviews online, but not everyone leaves them on Google. If you’re struggling finding reviews or the information you need, ask the mover about testimonials to see if they have any on hand or if they’re in a specific location on the website.
- What is the claims process like?
You want to avoid claims, of course, but it’s always wise to double-check the claims process so you aren’t surprised by anything and you know what to do if you need to make a claim. The mover should have the process documented and answer any questions you have.
Looking for a residential moving company? Look no further than IMS Relocation. Call us for a no-obligation quote today!